Sadia, S., & Zaman, R. T. (2018). Improving customer service and satisfaction of National Bank Limited (NBL): A study on Mirpur branch. BRAC University.
Čikaški stil citiranja (17. izdanje)Sadia, Safa, i Raisa Tasneem Zaman. Improving Customer Service and Satisfaction of National Bank Limited (NBL): A Study on Mirpur Branch. BRAC University, 2018.
MLA način citiranja (8. izdanje)Sadia, Safa, i Raisa Tasneem Zaman. Improving Customer Service and Satisfaction of National Bank Limited (NBL): A Study on Mirpur Branch. BRAC University, 2018.
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