Service quality and customer contentment of Dhaka Bank LTD internet banking

Service quality and customer contentment of Dhaka Bank LTD internet banking

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Nadia, Fariya Sadek
Rannpháirtithe:	Haque, K. M. Nafiul
Formáid:	Internship report
Teanga:	English
Foilsithe / Cruthaithe:	BRAC University 2018
Ábhair:	Dhaka Bank Limited Internet banking Banks and banking > Bangladesh.
Rochtain ar líne:	http://hdl.handle.net/10361/10712

Míreanna comhchosúla

Digital banking service of Dhaka Bank Limited at Nandipara
de réir: Mahbub, Intisar
Foilsithe / Cruthaithe: (2019)

Establishing rapport and maintaining communication with customers in general banking of Dhaka Bank Limited
de réir: Mahbub, Fariha
Foilsithe / Cruthaithe: (2022)

General banking division of Dhaka Bank Limited
de réir: Monjur, Munakib
Foilsithe / Cruthaithe: (2020)

Internet banking services of Janata Bank Limited
de réir: Islam, MD Rafiqul
Foilsithe / Cruthaithe: (2023)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
de réir: Alam, Farzana
Foilsithe / Cruthaithe: (2022)

Service efficiency and customer analysis of E-banking at Dhaka Bank
de réir: Abdullah, Zakir
Foilsithe / Cruthaithe: (2023)

Customer acceptance of internet banking services in Bangladesh: the case study of Bank Asia Limited
de réir: Muid, Noor-E-Alam Md
Foilsithe / Cruthaithe: (2018)

Overall performance evaluation of Dhaka Bank
de réir: Rahman, Imtiaz
Foilsithe / Cruthaithe: (2020)

Green banking; prospects & challenges in Bangladesh with highlights from Dhaka Bank Limited
de réir: Rahman, Md. Ziaur
Foilsithe / Cruthaithe: (2019)

Marketing mix of Dhaka Bank Limited
de réir: Rafi, Farhatul Hasan
Foilsithe / Cruthaithe: (2023)

General banking and lending process of Dhaka Bank Limited
de réir: Afrodetee, Shareka Shahreen
Foilsithe / Cruthaithe: (2019)

General banking activities and customer services of Janata Bank Limited: UGC corporate branch, Dhaka
de réir: Chowdhury, Redwan Ahmed
Foilsithe / Cruthaithe: (2018)

Analyzing customer satisfaction by using servqual model of five-dimension in the content of e-banking service quality of the Dhaka Bank Ltd
de réir: Antara, Naushin Zabin
Foilsithe / Cruthaithe: (2015)

Trade operations of Dhaka Bank Limited-CPC
de réir: Hossain, Md. Neaz
Foilsithe / Cruthaithe: (2017)

The managerial performance appraisal process of Dhaka Bank Limited: a review
de réir: Ullah, Md. Hasib
Foilsithe / Cruthaithe: (2021)

Customer service and satisfaction analysis at Prime Bank Ltd.
de réir: Jihan, Jaky All Naiem
Foilsithe / Cruthaithe: (2024)

Effect of liquidity risk in the profitability of banks: comparison between Dhaka Bank Ltd and the overall industry
de réir: Shams, Zuhaier
Foilsithe / Cruthaithe: (2019)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
de réir: Haque, Tasfin Iftekharul
Foilsithe / Cruthaithe: (2019)

Employee job satisfaction of Dhaka Bank Limited, Kakrail Branch
de réir: Siddiqui, Junaid
Foilsithe / Cruthaithe: (2021)

Work life balance for female employees at Dhaka Bank Limited
de réir: Jakir, Sayma
Foilsithe / Cruthaithe: (2019)

General banking of Dhaka Bank Limited, Uttara Branch
de réir: Bari, A.H.M. Faisal
Foilsithe / Cruthaithe: (2016)

Import activities at Dhaka Bank Ltd : Dhaka bank CPC-trade operation
de réir: Haque, Shad Md. Naturul
Foilsithe / Cruthaithe: (2017)

Analysis of off-Shore banking at Dhaka Bank Limited
de réir: Sezan, Abul Kalam
Foilsithe / Cruthaithe: (2023)

Adaptation and usage of credit card in women customer of Dhaka Bank Limited
de réir: Sultana, Sabrina
Foilsithe / Cruthaithe: (2024)

Customer service and satisfaction of Janata Bank
de réir: Nayeem, Jannatul
Foilsithe / Cruthaithe: (2019)

Credit risk management of Dhaka Bank Limited
de réir: Rozario, Jessica Stella
Foilsithe / Cruthaithe: (2019)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
de réir: Islam, Md. Shajidul
Foilsithe / Cruthaithe: (2024)

Factors explain the profitability of Dhaka Bank Limited & private commercial banks in Bangladesh
de réir: Kaisher, Javed
Foilsithe / Cruthaithe: (2017)

Customer satisfaction with government banks: a study on Agrani Bank Limited
de réir: Sultana, Farhana, et al.
Foilsithe / Cruthaithe: (2019)

Operational activities analysis of credit department at Dhaka Bank PLC
de réir: Tanjim, Nafisa
Foilsithe / Cruthaithe: (2024)

General banking and digitalization through the lenses of customer
de réir: Tasnuva, Rudainah
Foilsithe / Cruthaithe: (2024)

Recruitment and selection process of Dhaka Bank Limited
de réir: Promi, Syra Tasnim
Foilsithe / Cruthaithe: (2016)

Overall HR activity of Dhaka Bank Limited
de réir: Ahammed, Md. Sakil
Foilsithe / Cruthaithe: (2016)

Recruitment and selection process of Dhaka Bank Limited
de réir: Hossain, Radith
Foilsithe / Cruthaithe: (2018)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
de réir: Afroz, Nadia
Foilsithe / Cruthaithe: (2018)

Customer satisfaction on general banking of Prime Bank
de réir: Maria, Jannatul
Foilsithe / Cruthaithe: (2018)

A study on the CIB cell of Dhaka Bank Limited
de réir: Hasib, Chowdhury Abdul
Foilsithe / Cruthaithe: (2017)

The impact of financial literacy workshops on customer understanding of banking products and services
de réir: Tamang, Pramita
Foilsithe / Cruthaithe: (2024)

Customer satisfaction on services of Sonali bank Limited
de réir: Akib, Ahanak
Foilsithe / Cruthaithe: (2022)

Service quality and general banking activities of Rupali Bank Limited
de réir: Sammya, Hamid Rahman
Foilsithe / Cruthaithe: (2018)