Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.

Bibliografiske detaljer
Hovedforfatter:	Reza, Tahsin Subah
Andre forfattere:	Habib, Dr. Mamun
Format:	Internship report
Sprog:	English
Udgivet:	BRAC Univeristy 2018
Fag:	Prime Bank Limited Customer service
Online adgang:	http://hdl.handle.net/10361/10365

Lignende værker

Customer service and satisfaction of Prime Bank Limited
af: Saba, Husnus
Udgivet: (2018)

SERVQUAL perception of Prime Bank Limited
af: Hossain, Dahlia
Udgivet: (2018)

Customer perception on general banking activities of Prime Bank Limited Banani branch
af: Tasnim, Zarin
Udgivet: (2017)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
af: Rashid, Kamrun Nahar
Udgivet: (2019)

Service quality Of Prime Bank Limited
af: Hasan, Muhammad Hasib
Udgivet: (2016)

A study on the customer satisfaction at Prime Bank Securities Limited
af: Ali, Sanjana
Udgivet: (2018)

Customer service and satisfaction analysis at Prime Bank Ltd.
af: Jihan, Jaky All Naiem
Udgivet: (2024)

An empirical analysis on ATM-service of Prime Bank Limited
af: Mahmood, Shabab
Udgivet: (2016)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
af: Ahmed, Ishtiaque
Udgivet: (2019)

Procedure of trade service division and an analysis of automation opportunities in Prime Bank Limited
af: Shashi, Farhana Rahman
Udgivet: (2018)

Customer satisfaction on general banking of Prime Bank
af: Maria, Jannatul
Udgivet: (2018)

Marketing analysis of retail banking products to improve customer loyalty of Prime Bank Limited
af: Chowdhury, Nafis
Udgivet: (2016)

Financial product and services of Prime Bank Limited
af: Mahmud, Smita
Udgivet: (2016)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

Customer service and satisfaction of Standard Bank Limited
af: Mandal, Anik
Udgivet: (2016)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

General banking activities of Prime Bank Limited
af: Islam, Nabila
Udgivet: (2019)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

Role of Prime Bank Ltd on encouraging entrepreneurs
af: Islam, Nusrat Kaniz
Udgivet: (2018)

General banking & customer service of first security Islami Bank Limited
af: Mahi, Tasnim Kabir
Udgivet: (2024)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Customer satisfaction on services of Sonali bank Limited
af: Akib, Ahanak
Udgivet: (2022)

Assessment of employee satisfaction of training & development: a study on employee of Prime Bank Limited
af: Parveen, Rumana
Udgivet: (2017)

General banking activities of Prime Bank Limited
af: Jerin, Afsana
Udgivet: (2015)

Changes in general banking system and employee satisfaction in Prime Bank
af: Alam, Aurony
Udgivet: (2018)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
af: Haque, Tasfin Iftekharul
Udgivet: (2019)

The impact of HR training on the financial performances of Prime Bank Limited
af: Najaaf, Raihana
Udgivet: (2015)

Challenges to introduce the new account opening system of Prime Bank Limited
af: Roy, Urmee
Udgivet: (2018)

E-banking services and customer behavior analysis of Agrani Bank Limited
af: Biswas, Soumithra
Udgivet: (2023)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
af: Kakon, Noshin Sharmila
Udgivet: (2022)

Human resource management practices of Prime Bank Limited
af: Mim, Fathema-Tuj-Johora
Udgivet: (2024)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
af: Fariha, Rishad
Udgivet: (2020)

Key investment criteria of Prime Bank Investment Limited
af: Rahman Firat, Nahiyan
Udgivet: (2024)

Credit card facilities of Prime Bank Limited
af: Dihan, Zarin Tasnim
Udgivet: (2019)

An overview on credit risk management of Prime Bank Limited
af: Rabby, Rubaiat Abde
Udgivet: (2019)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
af: Seraj, Anika Binte
Udgivet: (2018)

Customer service and satisfaction of Janata Bank
af: Nayeem, Jannatul
Udgivet: (2019)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

General banking division of Prime Bank Limited
af: Hossain, Mohammad Sadat
Udgivet: (2024)

Foreign trade in Prime Bank Limited, international trade in Bangladesh & worldwide scenario
af: Polash, Mahmudur Rahman
Udgivet: (2016)