Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.

Manylion Llyfryddiaeth
Prif Awdur:	Reza, Tahsin Subah
Awduron Eraill:	Habib, Dr. Mamun
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	BRAC Univeristy 2018
Pynciau:	Prime Bank Limited Customer service
Mynediad Ar-lein:	http://hdl.handle.net/10361/10365

Eitemau Tebyg

Customer service and satisfaction of Prime Bank Limited
gan: Saba, Husnus
Cyhoeddwyd: (2018)

SERVQUAL perception of Prime Bank Limited
gan: Hossain, Dahlia
Cyhoeddwyd: (2018)

Customer perception on general banking activities of Prime Bank Limited Banani branch
gan: Tasnim, Zarin
Cyhoeddwyd: (2017)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
gan: Rashid, Kamrun Nahar
Cyhoeddwyd: (2019)

Service quality Of Prime Bank Limited
gan: Hasan, Muhammad Hasib
Cyhoeddwyd: (2016)

A study on the customer satisfaction at Prime Bank Securities Limited
gan: Ali, Sanjana
Cyhoeddwyd: (2018)

Customer service and satisfaction analysis at Prime Bank Ltd.
gan: Jihan, Jaky All Naiem
Cyhoeddwyd: (2024)

An empirical analysis on ATM-service of Prime Bank Limited
gan: Mahmood, Shabab
Cyhoeddwyd: (2016)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
gan: Ahmed, Ishtiaque
Cyhoeddwyd: (2019)

Procedure of trade service division and an analysis of automation opportunities in Prime Bank Limited
gan: Shashi, Farhana Rahman
Cyhoeddwyd: (2018)

Customer satisfaction on general banking of Prime Bank
gan: Maria, Jannatul
Cyhoeddwyd: (2018)

Marketing analysis of retail banking products to improve customer loyalty of Prime Bank Limited
gan: Chowdhury, Nafis
Cyhoeddwyd: (2016)

Financial product and services of Prime Bank Limited
gan: Mahmud, Smita
Cyhoeddwyd: (2016)

Customer satisfaction on customer service of IFIC Bank limited
gan: Mondal, Tanushree
Cyhoeddwyd: (2021)

Customer service and satisfaction of Standard Bank Limited
gan: Mandal, Anik
Cyhoeddwyd: (2016)

Customer service and satisfaction of Agrani Bank Limited
gan: Afroz, Sadia
Cyhoeddwyd: (2018)

General banking activities of Prime Bank Limited
gan: Islam, Nabila
Cyhoeddwyd: (2019)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
gan: Alam, Farzana
Cyhoeddwyd: (2022)

Role of Prime Bank Ltd on encouraging entrepreneurs
gan: Islam, Nusrat Kaniz
Cyhoeddwyd: (2018)

General banking & customer service of first security Islami Bank Limited
gan: Mahi, Tasnim Kabir
Cyhoeddwyd: (2024)

Customer service & customer’s satisfaction of Trust Bank Limited
gan: Fardous, Farhin
Cyhoeddwyd: (2021)

Customer satisfaction on services of Sonali bank Limited
gan: Akib, Ahanak
Cyhoeddwyd: (2022)

Assessment of employee satisfaction of training & development: a study on employee of Prime Bank Limited
gan: Parveen, Rumana
Cyhoeddwyd: (2017)

General banking activities of Prime Bank Limited
gan: Jerin, Afsana
Cyhoeddwyd: (2015)

Changes in general banking system and employee satisfaction in Prime Bank
gan: Alam, Aurony
Cyhoeddwyd: (2018)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
gan: Haque, Tasfin Iftekharul
Cyhoeddwyd: (2019)

The impact of HR training on the financial performances of Prime Bank Limited
gan: Najaaf, Raihana
Cyhoeddwyd: (2015)

Challenges to introduce the new account opening system of Prime Bank Limited
gan: Roy, Urmee
Cyhoeddwyd: (2018)

E-banking services and customer behavior analysis of Agrani Bank Limited
gan: Biswas, Soumithra
Cyhoeddwyd: (2023)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
gan: Kakon, Noshin Sharmila
Cyhoeddwyd: (2022)

Human resource management practices of Prime Bank Limited
gan: Mim, Fathema-Tuj-Johora
Cyhoeddwyd: (2024)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
gan: Fariha, Rishad
Cyhoeddwyd: (2020)

Key investment criteria of Prime Bank Investment Limited
gan: Rahman Firat, Nahiyan
Cyhoeddwyd: (2024)

Credit card facilities of Prime Bank Limited
gan: Dihan, Zarin Tasnim
Cyhoeddwyd: (2019)

An overview on credit risk management of Prime Bank Limited
gan: Rabby, Rubaiat Abde
Cyhoeddwyd: (2019)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
gan: Seraj, Anika Binte
Cyhoeddwyd: (2018)

Customer service and satisfaction of Janata Bank
gan: Nayeem, Jannatul
Cyhoeddwyd: (2019)

Customer satisfaction on customer services of UCB Bank
gan: Afroz, Ridita
Cyhoeddwyd: (2023)

General banking division of Prime Bank Limited
gan: Hossain, Mohammad Sadat
Cyhoeddwyd: (2024)

Foreign trade in Prime Bank Limited, international trade in Bangladesh & worldwide scenario
gan: Polash, Mahmudur Rahman
Cyhoeddwyd: (2016)