Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2017.

Dades bibliogràfiques
Autor principal:	Reza, Tahsin Subah
Altres autors:	Habib, Dr. Mamun
Format:	Internship report
Idioma:	English
Publicat:	BRAC Univeristy 2018
Matèries:	Prime Bank Limited Customer service
Accés en línia:	http://hdl.handle.net/10361/10365

Ítems similars

Customer service and satisfaction of Prime Bank Limited
per: Saba, Husnus
Publicat: (2018)

SERVQUAL perception of Prime Bank Limited
per: Hossain, Dahlia
Publicat: (2018)

Customer perception on general banking activities of Prime Bank Limited Banani branch
per: Tasnim, Zarin
Publicat: (2017)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
per: Rashid, Kamrun Nahar
Publicat: (2019)

Service quality Of Prime Bank Limited
per: Hasan, Muhammad Hasib
Publicat: (2016)

A study on the customer satisfaction at Prime Bank Securities Limited
per: Ali, Sanjana
Publicat: (2018)

Customer service and satisfaction analysis at Prime Bank Ltd.
per: Jihan, Jaky All Naiem
Publicat: (2024)

An empirical analysis on ATM-service of Prime Bank Limited
per: Mahmood, Shabab
Publicat: (2016)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
per: Ahmed, Ishtiaque
Publicat: (2019)

Procedure of trade service division and an analysis of automation opportunities in Prime Bank Limited
per: Shashi, Farhana Rahman
Publicat: (2018)

Customer satisfaction on general banking of Prime Bank
per: Maria, Jannatul
Publicat: (2018)

Marketing analysis of retail banking products to improve customer loyalty of Prime Bank Limited
per: Chowdhury, Nafis
Publicat: (2016)

Financial product and services of Prime Bank Limited
per: Mahmud, Smita
Publicat: (2016)

Customer satisfaction on customer service of IFIC Bank limited
per: Mondal, Tanushree
Publicat: (2021)

Customer service and satisfaction of Standard Bank Limited
per: Mandal, Anik
Publicat: (2016)

Customer service and satisfaction of Agrani Bank Limited
per: Afroz, Sadia
Publicat: (2018)

General banking activities of Prime Bank Limited
per: Islam, Nabila
Publicat: (2019)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
per: Alam, Farzana
Publicat: (2022)

Role of Prime Bank Ltd on encouraging entrepreneurs
per: Islam, Nusrat Kaniz
Publicat: (2018)

General banking & customer service of first security Islami Bank Limited
per: Mahi, Tasnim Kabir
Publicat: (2024)

Customer service & customer’s satisfaction of Trust Bank Limited
per: Fardous, Farhin
Publicat: (2021)

Customer satisfaction on services of Sonali bank Limited
per: Akib, Ahanak
Publicat: (2022)

Assessment of employee satisfaction of training & development: a study on employee of Prime Bank Limited
per: Parveen, Rumana
Publicat: (2017)

General banking activities of Prime Bank Limited
per: Jerin, Afsana
Publicat: (2015)

Changes in general banking system and employee satisfaction in Prime Bank
per: Alam, Aurony
Publicat: (2018)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
per: Haque, Tasfin Iftekharul
Publicat: (2019)

The impact of HR training on the financial performances of Prime Bank Limited
per: Najaaf, Raihana
Publicat: (2015)

Challenges to introduce the new account opening system of Prime Bank Limited
per: Roy, Urmee
Publicat: (2018)

E-banking services and customer behavior analysis of Agrani Bank Limited
per: Biswas, Soumithra
Publicat: (2023)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
per: Kakon, Noshin Sharmila
Publicat: (2022)

Human resource management practices of Prime Bank Limited
per: Mim, Fathema-Tuj-Johora
Publicat: (2024)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
per: Fariha, Rishad
Publicat: (2020)

Key investment criteria of Prime Bank Investment Limited
per: Rahman Firat, Nahiyan
Publicat: (2024)

Credit card facilities of Prime Bank Limited
per: Dihan, Zarin Tasnim
Publicat: (2019)

An overview on credit risk management of Prime Bank Limited
per: Rabby, Rubaiat Abde
Publicat: (2019)

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
per: Seraj, Anika Binte
Publicat: (2018)

Customer service and satisfaction of Janata Bank
per: Nayeem, Jannatul
Publicat: (2019)

Customer satisfaction on customer services of UCB Bank
per: Afroz, Ridita
Publicat: (2023)

General banking division of Prime Bank Limited
per: Hossain, Mohammad Sadat
Publicat: (2024)

Foreign trade in Prime Bank Limited, international trade in Bangladesh & worldwide scenario
per: Polash, Mahmudur Rahman
Publicat: (2016)