The impact of service delivery on customer’s patronage in the UCBL

The impact of service delivery on customer’s patronage in the UCBL

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.

Bibliografiske detaljer
Hovedforfatter:	Sharmin
Andre forfattere:	Hossain, Saif
Format:	Internship report
Sprog:	English
Udgivet:	BRAC University 2018
Fag:	Service delivery Customer Patronage UCBL
Online adgang:	http://hdl.handle.net/10361/10337

Lignende værker

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Advancing UCBL client service through digitalization
af: Rahman, Mohosina
Udgivet: (2022)

Patronage as politics in South Asia /
Udgivet: (2014)

Impact of mobile app-based service on customer loyalty in food delivery organization: a case of Foodpanda
af: Sharika, Nishat Tasnim
Udgivet: (2024)

Impact of the "A study on how a competitive customer management system creates an impact on increasing the brand image for online food delivery business"
af: Rahman, Md. Maksudur
Udgivet: (2022)

Customer service of Grameenphone
af: Raj, Muradul Haque
Udgivet: (2016)

Delivery service procedure of Biddyut Logistics Limited
af: Akib, Abdullah Al
Udgivet: (2018)

The challenges of same day delivery service in Dhaka from koopon Bangladesh
af: Islam, Mohammed Samiul
Udgivet: (2020)

Customer satisfaction and user interface of Hungrynaki.com
Udgivet: (2018)

Customer satisfaction on customer services of UCB Bank
af: Afroz, Ridita
Udgivet: (2023)

The service delivery standards of the BRAC Community Empowerment Programme (CEP)
af: Munrat, P. Sabeth Hasnain Ahmed
Udgivet: (2017)

Customer satisfaction on customer service of IFIC Bank limited
af: Mondal, Tanushree
Udgivet: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
af: Nova, Sanjana Azad
Udgivet: (2023)

Customer-driven services management /
af: Balachandran, S., 1932-
Udgivet: (1999)

Customer service and satisfaction of Agrani Bank Limited
af: Afroz, Sadia
Udgivet: (2018)

The customer service department’s approach towards user feedback in Backpack Technologies, Inc..
af: Siddiqui, Sadia
Udgivet: (2018)

Does public service delivery influence tax evasion? Evidence from municipality tax in Bangladesh
af: Abdallah, Wahid, et al.
Udgivet: (2022)

Impact of repeat customers in profitability of service industry: A study on Mental health service
af: Islam, Rafiul
Udgivet: (2024)

Public service delivery - role of Union Digital Center (UDC) and impact on improving governance and development : a case study of Narayanganj District, Bangladesh
af: Saleheen, Saroar Ahmed
Udgivet: (2016)

Customer service & customer’s satisfaction of Trust Bank Limited
af: Fardous, Farhin
Udgivet: (2021)

Bangladesh civil service : a political-administrative perspective /
af: Shawkat Ali, A. M. M.
Udgivet: (2004)

E-governance for good governance through public service delivery: an assessment of district e-service centres in Bangladesh
af: Salam, Mohammad Abdul
Udgivet: (2014)

Customer satisfaction on client service Department of Asiatic EXP
af: Shiraj, Md. Sakif
Udgivet: (2017)

Customer Services of BRAC Bank Limited at Banani Branch
af: Faisal, Kazi Golam
Udgivet: (2014)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
af: Momen, MD Moksudul
Udgivet: (2024)

Customer perception about UCBL's remittance services
af: Ahmed, Toma
Udgivet: (2014)

Publlc service delivery in education: the BRAC experience
af: Ahmed, Salehuddin, et al.
Udgivet: (2020)

New service development of GP for the customer of Gazipur
af: Islam, Tasfia Rezwana
Udgivet: (2018)

Customer service and satisfaction of Standard Bank Limited
af: Mandal, Anik
Udgivet: (2016)

Marketing, sales and customer services : understanding the theory and practice of selling through service /
af: Watkins, Charley
Udgivet: (2002)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
af: Alam, Farzana
Udgivet: (2022)

Analysis on consumer experience of HungryNaki.com
af: Shreela, Ajhara Sadhya
Udgivet: (2021)

Customer service & distribution of Nestle Bangladesh Limited
af: Tahsin, Tasmia
Udgivet: (2017)

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Bringing food to your doorstep - the Foodpanda journey and competitive analysis.
af: Khan, Md. Samiul Azam
Udgivet: (2024)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
af: Fariha, Rishad
Udgivet: (2020)

Perfect customer care : all you need to get it right first time /
af: Johns, Ted
Udgivet: (1994)

Overall customer service strategies and internal business process of Stencil Bangladesh Limited
af: Shakil, Adib
Udgivet: (2017)

Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
af: Reza, Tahsin Subah
Udgivet: (2018)

General banking activities of United Commercial Bank Limited
af: Paul, Saptadipa
Udgivet: (2017)