Sharmin & Hossain, S. (2018). The impact of service delivery on customer’s patronage in the UCBL. BRAC University.
Čikaški stil citiranja (17. izdanje)Sharmin i Saif Hossain. The Impact of Service Delivery on Customer’s Patronage in the UCBL. BRAC University, 2018.
MLA način citiranja (8. izdanje)Sharmin i Saif Hossain. The Impact of Service Delivery on Customer’s Patronage in the UCBL. BRAC University, 2018.
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