The factors affecting the service quality management of Grow N Excel
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.
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| Formato: | Internship report |
| Idioma: | English |
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BRAC University
2018
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| Acceso en liña: | http://hdl.handle.net/10361/10310 |
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10361-10310 |
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10361-103102019-09-30T05:03:28Z The factors affecting the service quality management of Grow N Excel Bari, A.F.H Tasnimul Al Bashir, Md Mamoon BRAC Business School, BRAC University Service quality management Recruitment process outsourcing HR consultant Grow n Excel This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018. Includes bibliographical references (page 33). Cataloged from PDF version of internship report. The report laid its emphasis on the factors which affect the Service Quality Management of ‘Grow n Excel’ the leading HR consultant in Bangladesh. The two main services provided by the firm are the Executive search and Recruitment Process outsourcing and it is outsourced to a number of national and multinational companies in Bangladesh. Therefore, to ensure that the candidates that are outsourced and delivered to the big corporations are proper and up to their marks. The process of recruitment and selection of the potential candidates who are eligible to join the management team of the clients is vulnerable to some factors which must be fixed internally to find the best employees for the companies and which brings about the biggest satisfaction from their end. The job market is vast and employment is increasing in Bangladesh, wrongly placed candidates not appropriate for the position puts the clients’ and the country’s growth in jeopardy. Furthermore, the report is based upon the TQM philosophy and emphasizes on some external factors which affect the service quality and provides possible solutions by identifying the causes and ways to prevent them. The report has been composed during the internship period while working with the Headhunting and the Recruitment process outsourcing department, the factors were identifies therein and brought into the spotlight. A.F.H Tasnimul Bari B. Business Administration 2018-07-04T09:44:42Z 2018-07-04T09:44:42Z 2018 2018-04 Internship report ID 14304160 http://hdl.handle.net/10361/10310 en BRAC University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 33 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Service quality management Recruitment process outsourcing HR consultant Grow n Excel |
| spellingShingle |
Service quality management Recruitment process outsourcing HR consultant Grow n Excel Bari, A.F.H Tasnimul The factors affecting the service quality management of Grow N Excel |
| description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018. |
| author2 |
Al Bashir, Md Mamoon |
| author_facet |
Al Bashir, Md Mamoon Bari, A.F.H Tasnimul |
| format |
Internship report |
| author |
Bari, A.F.H Tasnimul |
| author_sort |
Bari, A.F.H Tasnimul |
| title |
The factors affecting the service quality management of Grow N Excel |
| title_short |
The factors affecting the service quality management of Grow N Excel |
| title_full |
The factors affecting the service quality management of Grow N Excel |
| title_fullStr |
The factors affecting the service quality management of Grow N Excel |
| title_full_unstemmed |
The factors affecting the service quality management of Grow N Excel |
| title_sort |
factors affecting the service quality management of grow n excel |
| publisher |
BRAC University |
| publishDate |
2018 |
| url |
http://hdl.handle.net/10361/10310 |
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AT bariafhtasnimul thefactorsaffectingtheservicequalitymanagementofgrownexcel AT bariafhtasnimul factorsaffectingtheservicequalitymanagementofgrownexcel |
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1814307625256353792 |