Customer service and satisfaction of Agrani Bank Limited
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Internship report |
| Language: | English |
| Published: |
BRAC University
2018
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/10361/10224 |
| id |
10361-10224 |
|---|---|
| record_format |
dspace |
| spelling |
10361-102242019-09-30T04:42:57Z Customer service and satisfaction of Agrani Bank Limited Afroz, Sadia Hossain, Tofazzal BRAC Business School, BRAC University Customer service Customer satisfaction Agrani Bank Limited This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018. Cataloged from PDF version of internship report. Includes bibliographical references (page 27). I have got a great opportunity to complete my internship in the most renowned bank in Bangladesh, Agrani Bank Limited. As a Human Resource Management student it was a great experience to me to work in Agrani Bank as an intern. I am also very much thankful to all my mentors and supervisors who have helped to learn every general banking methods, rules and regulations properly. In this report I have included all my practical experience and learning along with company profile, mission- vision and company structure. I have elaborately mentioned the customer support and satisfaction level of Agrani bank along with the statistical studies that I’ve were given through my interview of customers. The questionnaires of my interview are attached within the appendix. I also delivered bibliography from where i have taken all the secondary records about Agrani Bank. I hope this report will give everyone a brief idea about Agrani Bank Limited’s customer service operation and their satisfaction level. Sadia Afroz B. Business Administration 2018-05-30T06:51:48Z 2018-05-30T06:51:48Z 2018 2018-04-05 Internship report ID 13204005 http://hdl.handle.net/10361/10224 en BRAC University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 31 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer service Customer satisfaction Agrani Bank Limited |
| spellingShingle |
Customer service Customer satisfaction Agrani Bank Limited Afroz, Sadia Customer service and satisfaction of Agrani Bank Limited |
| description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018. |
| author2 |
Hossain, Tofazzal |
| author_facet |
Hossain, Tofazzal Afroz, Sadia |
| format |
Internship report |
| author |
Afroz, Sadia |
| author_sort |
Afroz, Sadia |
| title |
Customer service and satisfaction of Agrani Bank Limited |
| title_short |
Customer service and satisfaction of Agrani Bank Limited |
| title_full |
Customer service and satisfaction of Agrani Bank Limited |
| title_fullStr |
Customer service and satisfaction of Agrani Bank Limited |
| title_full_unstemmed |
Customer service and satisfaction of Agrani Bank Limited |
| title_sort |
customer service and satisfaction of agrani bank limited |
| publisher |
BRAC University |
| publishDate |
2018 |
| url |
http://hdl.handle.net/10361/10224 |
| work_keys_str_mv |
AT afrozsadia customerserviceandsatisfactionofagranibanklimited |
| _version_ |
1814309766157041664 |