Customer satisfaction of Shahjalal Islami Bank Limited.
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018.
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| 格式: | Internship report |
| 語言: | English |
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BRAC University
2018
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| 在線閱讀: | http://hdl.handle.net/10361/10220 |
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10361-10220 |
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10361-102202019-09-30T05:08:56Z Customer satisfaction of Shahjalal Islami Bank Limited. Anjum, Shamiha Shahjahan, Tanjina BRAC Business School, BRAC University Customer satisfaction Shahjalal Islami Bank Limited This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018. Cataloged from PDF version of internship report. Includes bibliographical references (page 37). The internship report is prepared as a requirement of BBA program of BRAC University. This report is on “Customer Satisfaction of Shahjalal Islami Bank Limited”. This report is intended to assist the reader in detailed understanding about customer satisfaction. The purpose of this report is to have an idea about the customer dealing process and Customer Satisfaction of SJIBL. In this report, first of all I discussed about the objectives, limitations and the methodology containing the sources of data I have collected. Secondly, in the organizational part I have provided detailed information about the organization like company profile, vision and mission, product & service etc. Thirdly I have written about my job responsibilities and observations in Shahjalal Islami Bank Limited, Uttara Ladies branch, then I have discussed the detail about the Customer Satisfaction. I’ve done Data analysis of SJIBL. Finally, I give some suggestion according to the experienced which I have achieved during internship at SJIBL and also from data analysis. I also discussed about the bank opportunity, threats through SWOT analysis. References and appendix is also attached in the last part. The whole system has been described elaborately in this report. Shamiha Anjum 2018-05-30T05:02:45Z 2018-05-30T05:02:45Z 2018 2018-04-12 Internship report ID 13104133 http://hdl.handle.net/10361/10220 en BRAC University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. 40 pages application/pdf BRAC University |
| institution |
Brac University |
| collection |
Institutional Repository |
| language |
English |
| topic |
Customer satisfaction Shahjalal Islami Bank Limited |
| spellingShingle |
Customer satisfaction Shahjalal Islami Bank Limited Anjum, Shamiha Customer satisfaction of Shahjalal Islami Bank Limited. |
| description |
This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2018. |
| author2 |
Shahjahan, Tanjina |
| author_facet |
Shahjahan, Tanjina Anjum, Shamiha |
| format |
Internship report |
| author |
Anjum, Shamiha |
| author_sort |
Anjum, Shamiha |
| title |
Customer satisfaction of Shahjalal Islami Bank Limited. |
| title_short |
Customer satisfaction of Shahjalal Islami Bank Limited. |
| title_full |
Customer satisfaction of Shahjalal Islami Bank Limited. |
| title_fullStr |
Customer satisfaction of Shahjalal Islami Bank Limited. |
| title_full_unstemmed |
Customer satisfaction of Shahjalal Islami Bank Limited. |
| title_sort |
customer satisfaction of shahjalal islami bank limited. |
| publisher |
BRAC University |
| publishDate |
2018 |
| url |
http://hdl.handle.net/10361/10220 |
| work_keys_str_mv |
AT anjumshamiha customersatisfactionofshahjalalislamibanklimited |
| _version_ |
1814308947313557504 |