| 000 | 00935nam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | 2071611 | ||
| 008 | 090618s1994 vtu 001 0 eng d | ||
| 010 | _a\\\94061099 | ||
| 020 | _a0939246740 (acid-free paper) | ||
| 040 |
_aDLC _cDLC _dDLC |
||
| 082 | 0 | 0 |
_a658.8/12 _220 |
| 100 | 1 |
_aWilson, Larry, _d1930- |
|
| 245 | 1 | 0 |
_aStop selling, start partnering : _bthe new thinking about finding and keeping customers / _cLarry Wilson with Hersch Wilson. |
| 260 |
_aEssex Junction, VT : _bOmneo, _cc1994. |
||
| 300 |
_axvi, 294 p. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references (p. 279) and index. | ||
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aConsumer satisfaction. | |
| 700 | 1 | _aWilson, Hersch. | |
| 999 |
_c1573 _d1573 |
||
| 952 |
_w2009-06-28 _p3010007977 _r2009-06-28 _40 _00 _bBRACUL _10 _o658.8/12 WIL _d2009-06-28 _t1 _70 _cGEN _2ddc _yBK _aBRACUL |
||