| 000 | 00831nam a2200193 a 4500 | ||
|---|---|---|---|
| 008 | 090617r19971992ii a b 001 0 eng d | ||
| 020 | _a0749407530 | ||
| 020 | _a0893973831 | ||
| 082 | 0 | 0 |
_a658.5/62 _220 |
| 100 | 1 | _aDrummond, Helga. | |
| 245 | 1 | 4 |
_aThe quality movement : _bwhat total quality management is really all about! / _cHelga Drummond. |
| 260 |
_anew Delhi : _bUBSPD ; _aLondon : _bKogan Page ; _aEast Brunswick, N.J. : _bNichols Pub., _c1992 [reprinted 1997] |
||
| 300 |
_a156 p. : _bill. ; _c22 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 999 |
_c1483 _d1483 |
||
| 952 |
_w2009-06-28 _p3010012528 _r2009-06-28 _40 _00 _bBRACUL _10 _o658.5/62 DRU _d2009-06-28 _t1 _70 _cGEN _2ddc _yBK _aBRACUL |
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