000 | 01178nam a2200325 a 4500 | ||
---|---|---|---|
001 | 16548853 | ||
008 | 120627s2012 waua 001 0 eng | ||
010 | _a 2010941617 | ||
020 | _a9788120344631 | ||
020 | _a9780735648906 (pbk.) | ||
020 | _a0735648905 (pbk.) | ||
040 |
_aDLC _cDLC _dBD-DhAAL |
||
042 | _apcc | ||
082 | 0 | 4 |
_a658.812028553 _222 |
100 | 1 | _aSnyder, Mike. | |
245 | 1 | 0 |
_aMicrosoft Dynamics CRM 2011 step by step / _cMike Snyder, Jim Steger, Brendan Landers. |
260 |
_aRedmond, Wash. : _bMicrosoft Press ; _aNew Delhi : _bPHI Learning Pvt. Ltd., _cc2012. |
||
300 |
_axxvi, 417 p. : _bill. ; _c23 cm. |
||
490 | 1 | _aStep by step | |
500 | _aIncludes index. | ||
630 | 0 | 0 | _aMicrosoft CRM. |
650 | 0 |
_aCustomer relations _xManagement _xComputer programs. |
|
650 | 0 |
_aCustomer relations _xData processing _xComputer programs. |
|
700 | 1 | _aSteger, Jim. | |
700 | 1 | _aLanders, Brendan. | |
830 | 0 | _aStep by step (Redmond, Wash.) | |
999 |
_c12428 _d12428 |
||
952 |
_p3010025508 _40 _00 _bBRACUL _10 _o658.812028553 SNY _d2012-06-27 _t1 _70 _cGEN _2ddc _yBK _aBRACUL |