000 01178nam a2200325 a 4500
001 16548853
008 120627s2012 waua 001 0 eng
010 _a 2010941617
020 _a9788120344631
020 _a9780735648906 (pbk.)
020 _a0735648905 (pbk.)
040 _aDLC
_cDLC
_dBD-DhAAL
042 _apcc
082 0 4 _a658.812028553
_222
100 1 _aSnyder, Mike.
245 1 0 _aMicrosoft Dynamics CRM 2011 step by step /
_cMike Snyder, Jim Steger, Brendan Landers.
260 _aRedmond, Wash. :
_bMicrosoft Press ;
_aNew Delhi :
_bPHI Learning Pvt. Ltd.,
_cc2012.
300 _axxvi, 417 p. :
_bill. ;
_c23 cm.
490 1 _aStep by step
500 _aIncludes index.
630 0 0 _aMicrosoft CRM.
650 0 _aCustomer relations
_xManagement
_xComputer programs.
650 0 _aCustomer relations
_xData processing
_xComputer programs.
700 1 _aSteger, Jim.
700 1 _aLanders, Brendan.
830 0 _aStep by step (Redmond, Wash.)
999 _c12428
_d12428
952 _p3010025508
_40
_00
_bBRACUL
_10
_o658.812028553 SNY
_d2012-06-27
_t1
_70
_cGEN
_2ddc
_yBK
_aBRACUL