Total quality in research and development / Gregory C. McLaughlin.
Publication details: Delray Beach, Fla. : St. Lucie Press ; New Delhi : Vanity Books International, c1998.Description: xv, 256 p. : ill. ; 24 cmISBN:- 8175140305
- 1884015026
- 658.5/7 20
Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|
Book | Ayesha Abed Library General Stacks | Ayesha Abed Library General Stacks | 658.57 MCL (Browse shelf(Opens below)) | 1 | Available | 3010010486 |
Includes glossary.
Includes bibliographical references and index.
Total quality in R&D -- Overview of total quality -- Present R&D paradigm -- Present R&D systems -- Beginning the systematic improvement process -- Planning and diagnosing -- QFD: a tool for managing customer satisfaction -- ISO 9000 in R&D: a view to the future -- Case study: total quality at Corning's RD&E.
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