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Total quality in research and development / Gregory C. McLaughlin.

By: Publication details: Delray Beach, Fla. : St. Lucie Press ; New Delhi : Vanity Books International, c1998.Description: xv, 256 p. : ill. ; 24 cmISBN:
  • 8175140305
  • 1884015026
Subject(s): DDC classification:
  • 658.5/7 20
Contents:
Total quality in R&D -- Overview of total quality -- Present R&D paradigm -- Present R&D systems -- Beginning the systematic improvement process -- Planning and diagnosing -- QFD: a tool for managing customer satisfaction -- ISO 9000 in R&D: a view to the future -- Case study: total quality at Corning's RD&E.
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Holdings
Item type Current library Home library Call number Copy number Status Date due Barcode Item holds
Book Book Ayesha Abed Library General Stacks Ayesha Abed Library General Stacks 658.57 MCL (Browse shelf(Opens below)) 1 Available 3010010486
Total holds: 0

Includes glossary.

Includes bibliographical references and index.

Total quality in R&D -- Overview of total quality -- Present R&D paradigm -- Present R&D systems -- Beginning the systematic improvement process -- Planning and diagnosing -- QFD: a tool for managing customer satisfaction -- ISO 9000 in R&D: a view to the future -- Case study: total quality at Corning's RD&E.

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