Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.

By:

Johnston, Robert, 1953-

Contributor(s):

Publication details: Harlow, Essex, England ; New York : Pearson, c2012.Edition: Fourth editionDescription: xxii, 462 pages : color illustrations ; 27 cmISBN:

9780273740483 (pbk.)

Subject(s):

DDC classification:

658 23

LOC classification:

HD9980.5 .J647 2012

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Home library	Call number	Copy number	Status	Date due	Barcode	Item holds
Book	Ayesha Abed Library General Stacks	Ayesha Abed Library General Stacks	658 JOH (Browse shelf(Opens below))	1	Available		3010032611
Book	Ayesha Abed Library General Stacks	Ayesha Abed Library General Stacks	658 JOH (Browse shelf(Opens below))	2	Available		3010032612

Total holds: 0

Browsing Ayesha Abed Library shelves, Shelving location: General Stacks Close shelf browser (Hides shelf browser)

Previous								Next
Previous	658 GRO The growing business handbook :	658 INT An Introduction to management science :	658 INT An Introduction to management science :	658 JOH Service operations management :	658 JOH Service operations management :	658 KAS No.1 planning ability /	658 KIM The DevOps handbook :	Next

Previously published: Service operations management : improving service delivery /Robert Johnston and Graham Clark. Harlow, Essex, England ; New York : Financial Times/Prentice Hall, 2008.

Includes bibliographical references and index.

AAL

There are no comments on this title.

to post a comment.