Quality : from customer needs to customer satisfaction / Bo Bergman, Bengt Klefsjö.
Publication details: London ; New York : McGraw-Hill Book Co, c1994.Description: 478 p. : ill. ; 23cmISBN:- 0077090160 :
- Quality. English
- 658.8/12 20
Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|
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Ayesha Abed Library General Stacks | Ayesha Abed Library General Stacks | 658.812 BER (Browse shelf(Opens below)) | 1 | Available | 3010007248 |
Total holds: 0
Includes bibliographical references (p. 453-472) and index.
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