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Balanced scorecard step-by-step for government and nonprofit agencies / Paul R. Niven.

By: Publication details: Hoboken, N.J. : J. Wiley & Sons, Inc., c2008.Edition: 2nd edDescription: xvii, 365 p. : ill. ; 23 cmISBN:
  • 9780470180020 (cloth : alk. paper)
Subject(s): DDC classification:
  • 352.3/57 22
Contents:
Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success.
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Holdings
Item type Current library Home library Call number Copy number Status Date due Barcode Item holds
Book Book James P. Grant School of Public Health (JPGSPH) General Stacks Ayesha Abed Library General Stacks 352.357 NIV (Browse shelf(Opens below)) 1 Available 3060026504
Total holds: 0

Includes bibliographical references and index.

Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success.

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