Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner.
Publication details: Boston ; McGraw-Hill/Irwin, c2003 [Reprinted].Edition: 3rd edDescription: xx, 668 p. : ill. ; 26 cmISBN:- 0070530424
- 0072471425 (alk. paper)
- 658.8 21
Item type | Current library | Home library | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|
![]() |
Ayesha Abed Library General Stacks | Ayesha Abed Library General Stacks | 658.8 ZEI (Browse shelf(Opens below)) | 1 | Available | 3010009186 |
Total holds: 0
Includes bibliographical references and index.
There are no comments on this title.