MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01624nam a2200289 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
15117863 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
130113s2008 njua b 001 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2007051409 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780470180020 (cloth : alk. paper) |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Transcribing agency |
DLC |
| Modifying agency |
DLC |
| -- |
BD-DhAAL |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
352.3/57 |
| Edition number |
22 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
13112 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Niven, Paul R. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Balanced scorecard step-by-step for government and nonprofit agencies / |
| Statement of responsibility, etc |
Paul R. Niven. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Hoboken, N.J. : |
| Name of publisher, distributor, etc |
J. Wiley & Sons, Inc., |
| Date of publication, distribution, etc |
c2008. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xvii, 365 p. : |
| Other physical details |
ill. ; |
| Dimensions |
23 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Introduction to the balanced scorecard -- Adapting the balanced scorecard to fit the public and nonprofit sectors -- Before you begin -- Training and communication planning for balanced scorecard success -- Mission, values, and vision -- Strategy : the core of every balanced scorecard -- Strategy maps -- Performance measures, targets, and initiatives -- Creating alignment by cascading the balanced scorecard -- Linking resource allocation to the balanced scorecard -- Reporting results -- The City of Charlotte : a balanced scorecard success story -- Sustaining balanced scorecard success. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Total quality management in government. |
|
|---|
| Topical term or geographic name as entry element |
Administrative agencies |
| General subdivision |
Management |
| -- |
Evaluation. |
|
|---|
| Topical term or geographic name as entry element |
Nonprofit organizations |
| General subdivision |
Management |
| -- |
Evaluation. |
|
|---|
| Topical term or geographic name as entry element |
Benchmarking (Management) |
|
|---|
| Topical term or geographic name as entry element |
Performance standards. |
|
|---|
| Topical term or geographic name as entry element |
Organizational effectiveness |
| General subdivision |
Measurement. |
