Implementing and sustaining total quality management in health care /

Koch, Hugh C. H.

Implementing and sustaining total quality management in health care / Hugh C.H.Koch. - Harlow, Essex : Longman, 1992. - viii, 248 p. : ill. ; 30 cm.

Includes bibliographical references (p. 245-246).

058220903X (pbk)

93163097

362.1/068/5