Social media in disaster response :

Potts, Liza.

Social media in disaster response : how experience architects can build for participation / by Liza Potts. - xviii, 143 pages : illustrations ; 23 cm. - ATTW/Routledge book series in technical and professional communication . - ATTW/Routledge book series in technical and professional communication .

Includes bibliographical references (pages 125-136) and index.

Experience, disaster, and the social web -- Methods for researching and architecting the social web -- Locating data in the aftermath of Hurricane Katrina -- Validating information during the London bombings -- Transferring knowledge during the Mumbai attacks -- Architecting systems for participation.

9780415817417 (pbk.) 0415817412 (pbk.) 9780415817424 (hbk.) 0415817420 (hbk.)

2013028029

HV551.2 / .P68 2014

363.34