Consumer protection and satisfaction :

Gulshan, S. S. 1935-

Consumer protection and satisfaction : legal and managerial dimensions / S.S. Gulshan. - New Delhi : Wiley Eastern Limited and New Age International Limited for Y Centre for Professional Excellence, 1994. - xiv, 356 p. : ill. ; 24 cm.

Includes bibliographical references.

8122406157 (pbk.)

658.8/12.954