Management :

Plunkett, W. Richard

Management : meeting and exceeding customer expectations / Warren R. Plunkett, Raymond F. Attner. - 6th ed. - Cincinnati : South-Western College Pub., c1997. - xxi, 760 p. : col. ill. ; 26 cm.

Rev. ed. of: Introduction to management. 5th ed. c1994.

Includes bibliographical references (p. 707-733) and index.

0538844965 (hardcover)

96037322

HD31 / .P55 1997

658.4