Keeping score :

Brown, Mark Graham.

Keeping score : using the right metrics to drive world-class performance / Mark Graham Brown. - New York : Quality Resources : Distributed by AMACOM Books c1996. - ix, 198 p. : ill. ; 23 cm.

Includes bibliographical references (p. 193-194) and index.

0527763128 (Quality Resources) 0814403271 (AMACOM)

95052139

HD58.9 / .B76 1996

658.8/12