The quality movement :
Drummond, Helga.
The quality movement : what total quality management is really all about! / Helga Drummond. - new Delhi : London : East Brunswick, N.J. : UBSPD ; Kogan Page ; Nichols Pub., 1992 [reprinted 1997] - 156 p. : ill. ; 22 cm.
Includes bibliographical references and index.
0749407530 0893973831
658.5/62
The quality movement : what total quality management is really all about! / Helga Drummond. - new Delhi : London : East Brunswick, N.J. : UBSPD ; Kogan Page ; Nichols Pub., 1992 [reprinted 1997] - 156 p. : ill. ; 22 cm.
Includes bibliographical references and index.
0749407530 0893973831
658.5/62