E-marketing /

Strauss, Judy.

E-marketing / Judy Strauss, Associate Professor of Marketing, University of Nevada, Reno, Raymond Frost, Professor of Management Information Systems, Ohio University. - 7th ed. - Boston : Pearson, 2014 - xvi, 480 p. : ill. ; 24 cm.

Includes bibliographical references (p. 462-469) and index.

Past, present, and future -- Strategic e-marketing and performance metrics -- The e-marketing plan -- Global e-marketing 3.0 -- Ethical and legal issues -- E-marketing research -- Consumer behavior online -- Segmentation, targeting, differentiation, and positioning strategies -- Product : the online offer -- Price : the online value -- The internet for distribution -- E-marketing communication : owned media -- E-marketing communication : paid media -- E-marketing communication : earned media -- Customer relationship management.

9780132953443 0132953447

2013010934

HF5415.1265 / .S774 2014

658.8/72