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Implementing and sustaining total quality management in health care / Hugh C.H.Koch.

By: Koch, Hugh C. H.
Publisher: Harlow, Essex : Longman, 1992Description: viii, 248 p. : ill. ; 30 cm.ISBN: 058220903X (pbk).Subject(s): Health services administration | Total quality managementDDC classification: 362.1/068/5
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Includes bibliographical references (p. 245-246).

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